"Total Panel Management," America's Claims Event, The 11th Annual ACE Conference, Las Vegas, NV (June 2007)
"Using a Web-Based Platform to Collaborate with Outside Counsel," Property and Casualty Claims Congress, Santa Fe, NM (November 2006)
Click on the underlined link to see the full article:
"Better Metrics, Better Vendors, Better Outcomes"; Claims Advisor Magazine (September 2007)
"Getting to the Chef's Table -- The Future of Litigation Management"; The National Association of Insurance Litigation Management Technology Journal (October 2005)
"What Is All this Technology and What Am I Supposed to Do With It: A Primer For Insurance Litigation Executives"; The National Association of Insurance Litigation Management Technology Journal (May 2005)
"Managing the Business of Law: Technologies that Benefit the Carrier / Defense Firm Relationship"; For the Defense Magazine, the Monthly Magazine of the DRI (Defense Research Institute) (May 2005)
"Core Strategies for Reducing Indemnity Costs" (March 2004)
"Claims Litigation Technology" ; AM Best Review (June 2003)
"Tools for Managing Litigation"; Claims Magazine (November 2002 "Customer-Centric Web Systems" (June 2002) National Underwriter Magazine
